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Chennai, Tamil Nadu
hello@rukokitchen.com
+91 93443 31094

Fresh, homemade meals, Mon to Sat.

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© 2026 RUKO Kitchen. All rights reserved.
FSSAI Lic. 22426076003420

Refund & Cancellation Policy

Last Updated: October 2026

1. Cancellations

Orders can be cancelled before the cutoff time for a full refund. The cutoff time for lunch cancellation is 12:00 PM, and for dinner cancellation is 7:00 PM. Cancellations after the cutoff time will not be eligible for a refund as fresh food preparation would have already started.

2. Refunds

Eligible refunds will be processed back to your original payment method within 5-7 business days. If you face any issues, please contact our support team on WhatsApp.

3. Pausing Subscriptions

You can pause your subscription anytime via WhatsApp. Unused meals will be credited to your account.

Contact Us

If you have any questions, please contact us at:

  • Email: hello@rukokitchen.com
  • Phone: +919344331094
  • Address: 17B, Maria Illam, 12th Street, Kuberan Nagar, Madipakkam
  • FSSAI: 22426076003420